Reviews

7.2
Review score

Score Breakdown

Cleanliness
6.8
Comfort
6.6
Property location
8.6
Facilities
6.8
Staff
7.4
Value
6.7

Reviews

    Carlos
    es

    Review score

    7.5
    31 March 2018

    Great value for money

    A little too noisy at nights
    Vale for money is great
    mx

    Review score

    7.5
    28 March 2018
    There are no comments available for this review.
    ca

    Review score

    5.8
    26 March 2018
    There are no comments available for this review.
    melissa
    ca

    Review score

    7.5
    14 March 2018
    There was construction going on outside my room, and the floors creek super bad, so I was woken up at the crack of dawn both days I stayed there. I was hoping to sleep in, and relax while staying at Hotel Aurora (the reason I splurged for a hotel v. a hostel).
    Matilda, the receptionist, was amazing. Super helpful, kind and continued to go above and beyond even after her shift was done. The location is great, close to the main strip in Montezuma. The Wifi worked well in my room. The view from the balcony was beautiful- overlooking a well maintained garden and a park. Also, my room was equip with a coffee maker and free coffee!
    Alexe
    us

    Review score

    4.6
    14 March 2018
    Room : Smell horrible, dirty and dark ...all the suite are expensive and disgusting
    The only reason that i stay one night was that the receptionist try so hard with the minimum she was to make us happy ! Thanks you again matilda...!!! the owner should be grateful and lucky to have you !
    Thirza
    gb

    Review score

    3.5
    14 March 2018

    Awful experience, horrible bed&taxi to airport never showed

    Everything? The mattress on the top bunks were so thin I was lying on the metal rungs below. Staff helpfully put the mattress of the other bed on top and even then I could feel them through (only possible if anothrr bed is free). The worst is that I booked and PAID for an airport shuttle at 4.30am that never arrived, and there is nobody manning reception or even a number to call. I've been at hostels for the better part of 6 months and never had an experience so bad
    The staff were friendly enough and the property
    Gloria
    cr

    Review score

    8.3
    11 March 2018
    There are no comments available for this review.
    Ken
    ca

    Review score

    7.1
    10 March 2018

    As a jumping off spot to snorkeling, the Aurora is an adequate and affordable choice.

    The building is very confusingly laid out and becoming rundown. Most important is the staff's request that you leave your key in a basket at the front desk - the basket is NEVER secure; during the 2 days we were there, the staff was usually away from the office The basket was always left in full view and when thpe window was closed, we repeatedly saw people slide the window open and remove their keys. Worse than having no security, the practice announces which guests have gone out.
    The common kitchen was convenient and allowed some budgeting in an over-priced town.
    Tabitha
    cr

    Review score

    7.9
    9 March 2018
    This is a little more like a hostel with private rooms and bathrooms than a hotel. There is a shared, clean and well stocked kitchen area so you can make your own meals, then enjoy them at your own little table outside your room. Ask for the rooms that face the park.
    Rosa
    gb

    Review score

    9.2
    9 March 2018

    Great thanks

    cr

    Review score

    8.8
    20 February 2018
    The room was very small and not the most clean, but it was very livable.
    The staff was extremely friendly, pleasant and useful. There was a mixup with the rooms, but because of their politefulness and care to us, I did not mind at all. Also, there was a kitchen that we utilized that was clean and had everything we needed.
    Dave
    ca

    Review score

    8.3
    18 February 2018
    There are no comments available for this review.
    be

    Review score

    9.6
    15 February 2018
    There are no comments available for this review.
    cameron
    au

    Review score

    6.2
    14 February 2018

    1st room was rubbish....after complaining i was moved to a very satisfactory room.

    Original room had no wardrobe.or even coat hooks!!! Walls were paper thin....i xould hear the people next door coughing! 2nd window in room had no curtain.
    Staff were excellent
    Sabrina
    ch

    Review score

    7.5
    13 February 2018
    The hotel is located in the very center !
    Matěj
    cz

    Review score

    10
    12 February 2018
    Nothing
    Location
    ca

    Review score

    7.9
    7 May 2018
    My reservation was in US dollars but I tried to pay in local currency and they had a horrible exchange rate that was hidden on a sign under a basket on the desk.. although they quickly took 10% off after I argued that. Kitchen floor was covered in maggots one morning. They turn the common area lights off at 9 too even if you’re out there reading a book or visiting.. this seemed quite early
    Awesome location, kitchen area was well stocked and helpful front desk
    Sue
    us

    Review score

    8.8
    12 March 2018
    There are no comments available for this review.
    Isabella
    cr

    Review score

    8.3
    5 March 2018
    There are no comments available for this review.
    Mario
    de

    Review score

    7.1
    22 February 2018

    Nice hotel, however a bit too expensive for what you get....

    Did not like the fact that we had to stay in this other room for the first night! Horrible room!
    The outside area was beautiful, nice table and 2 chairs
Loading reviews